New - Industrial Pumps choose DataDecypher.

  • 23-01-2014

Industrial Pumps, a leading distributor and servicer provider of pumps and water treatment equipment have chosen the DataDecypher inspection system. David Carley, Service and Repair Manager commented:

 Industrial Pumps Ltd are one of only seven official Mono Pumps distributors in the UK, an official distributor for Lowara, and are the only authorised repairer of the Haigh range of sewage equipment. Our customers expect a high level of service - including efficient field maintenance, repair and reporting. DataDecypher helps us to schedule service work but also provides us, and our clients, immediate insight to when service work is performed and inspection results. Key Performance Indicators can be monitored and exception reports automatically sent by e-mail. 

Many of our field service locations are remote, without Wi-Fi or phone signals. We were particularly impressed by the way that DataDecypher handsets only require a data connection for initial route download and later, when convenient, to upload results. 

I am confident DataDecypher will add value for our customers and make planning and reporting more efficient for us. In the first instance we are using DataDecypher within the seven service framework contracts we operate for Yorkshire Water. Clearly we needed to be certain we had chosen the right system for such an important customer’.

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